Annual Report - 1998/1999     
     

1. Leaders Responding to Seniors’ Needs
2. President’s Report
3. Chief Executive Officer’s Report
4. Board of Directors
5. Regional Chairpersons
6. Highlights of the Year
7. Association Committees
8. Financial Report
9. Association Staff

Experience

Over 80 years of experience has made the Ontario Association of Non-Profit Homes & Services for Seniors the strong and dynamic organization that it is today. The driving force throughout this time has remained constant – a collective commitment to high quality, community-based, not-for-profit housing, care and services for seniors.

Diversity

Since its inception in 1919, OANHSS’ mandate and membership have evolved and expanded to keep pace with the tremendous growth in the long term care sector. Over 400 organizations serving more than 140,000 seniors comprise the Association’s membership. These include municipal and charitable homes for the aged, non-profit nursing homes, seniors’ apartments, seniors’ supportive housing settings and agencies that provide on-site or outreach services to seniors who are living independently.

Strength

Shaping legislation and public policy; strategic collaborations with allied organizations; credibility with and access to government officials; expertise and leadership in long term care – these are our strengths. This external effectiveness is a product of our internal strength – a knowledgeable, dedicated, and supportive membership.

Vision

Our history, diversity, and strength are our springboard to the future. We move forward into a new millennium with confidence in our ability to turn challenges into opportunities. Our energies will be directed at ensuring long term care and seniors housing remain provincial priorities. We will be equally focused on profiling and strengthening the non-profit sector to ensure that it continues to thrive in a competitive and changing environment.

"Nurture the spiritual part of your being. It will outlast the rest."

As we close in on the year 2000, we will be facing many opportunities, and facing them with a more focused OANHSS organization, and with new leader-ship. There continues to be many unknowns and while we are aware of some of the changes, including a new Ministry structure and a new Ministry of Health and Long-Term Care, the full impact on OANHSS is yet to be felt.

As countries and provinces evolve and change, there is continuous adjustment to the significance, or dominance, of three different sectors – government, the private sector, and the social/volunteer sector. To have a vibrant and successful society, however, all three sectors must thrive. Our ongoing challenge is to work co-operatively, supporting competition but not confrontation, and continuing to adjust our needs and wants to achieve the optimal combination of resources and services, based on the best possible mix of sector collaboration.

As a member of the third sector, OANHSS is a proven leader, partner and team player. We have successfully worked over the years with government and the private sector in the best interest of the past, present, and future seniors of Ontario.

It is somewhat ironic that we close the century celebrating the International Year of Older Persons and move into a new century where “old is in.” The aging of our society is being regarded both as a challenge and an opportunity to celebrate the contributions of seniors to our society, to our past, and more importantly, to our future.

Thanks to the efforts of countless numbers of our members and our staff over the years, OANHSS has evolved into an organization that is well positioned to address this new future with pride, confidence, and competence.

Each year as a new Board commences its operation, it does so with a new President, and this past year was no exception. In the past, the Board and the Executive Director worked with a President elected by the membership. In most cases the relationship was positive. This year, the current Board inherited me as President. Having heard over the years that I can be somewhat opinionated, stubborn, and even at times impatient (these are not my personal observations), I wish to congratulate and thank the members of the Board for their consideration, due diligence, support, competence, and most importantly, understanding and sense of humour. We jointly tackled, and tackled successfully, major issues and major change. My best wishes go to the new Board members who not only get to choose their new Chair, but also live with their choice for two years.

Garry Armstrong
President

C hief Executive Officer's Report

In an association environment, we often find that much of our workload is externally driven. This past year, external factors appeared to dictate the focus of our work more than usual. This was due, in part, to the fact that it was predicted to be an election year. That in itself created its own special work plan, well before the election was ever called. OANHSS, like every other association in the broader health sector, geared up for this eventuality, identifying key issues and preparing election-related materials.

The government, intent on staying in the public spotlight, had us whirling as a result of a steady stream of announcements - nursing dollars, community programs expansion and of course, the bed award process. This last activity kept us busy analyzing the results of the first round, determined to have better results in the second.

Y2K created additional work for each and every member and certainly for the Association. It took hold of us in earnest last fall, and appears to have taken on a life of its own, to the extent that it is hard to imagine that it will actually, hopefully, disappear almost as quickly as it descended upon our workplaces.

Several internal factors challenged us this year as well. Michael Kejman’s resignation after twelve years of service came as a tremendous surprise to the Association and to the healthcare community at large, he being so closely identified with OANHSS. His vision and leadership clearly have served to shape the Association to what it is today, and as we consider the past year, we cannot help but remember Michael’s role in the successes we’ve had. As an example, a major achievement of this year’s advocacy effort was the end of the “other reduction” for our sector. This would not have been possible without the years of negotiation that went on before the final decision in May. This is just one example of many where we continue to carry forward work that Michael either initiated or was an instrumental force in driving along. At the same time that Michael left, so did two other senior staff members, both on extended leaves.

These internal changes in a small organization created their own challenges and I would be remiss if I did not acknowledge the staff at OANHSS who made every effort to ensure that nothing fell through the cracks and that we would move forward as a healthy and viable organization. Internally, we continued to build a solid, progressive association environment. We reengineered our business procedures in preparation for a network system that would integrate key departments within the Association. We reevaluated our communications program, and initiated a web-enabled environment that will soon be interactive and member driven. We made strides with ORDS, the Association’s Resource Development Service to meet the needs of members during an unprecedented period of capital expansion. And we continued our implementation of the newly adopted governance structure, making certain that internal processes were in place to ensure it would become a reality.

No matter what came our way, we tried, and I believe successfully managed, to stay on track, to continue to strive toward our goals and to make every effort to positively influence the long term care sector. Our efforts were strongly supported by the Board and by members. We count on your involvement and your personal contribution and we are most appreciative of the support you provide, both individually and collectively. It is with this solid foundation that we look forward to the coming year.

Donna Rubin
Acting CEO

B oard of Directors

Directors 1998-1999

Garry Armstrong, Region of Ottawa-Carleton, Ottawa, President Bev Preuss, Idlewyld Manor, Hamilton, Past-President Reg Paul, Toronto Homes, Toronto, Treasurer David Hicks, The Elliott Group, Guelph, Member-At-Large (Charitables) Cathy Renwick, Castleview Wychwood Towers, Toronto, Member-At-Large (Municipals) Peter Bolland, Loyola Arrupe Centre for Seniors, To ronto, Member-At-Large (Housing) Larry Hills, Strathmere Lodge, Strathroy, Region 1 Representative Melis Koomans, Shalom Manor Home for the Aged, Grimsby, Region 2 Representative Gail Carlin, Sunnyside Home, Kitchener, Region 3 Representative Brenda Urbanski, Simcoe Manor, Beeton, Region 4 Representative Brock Hall, Shepherd Lodge, Scarborough, Region 5 Representative Rick Williams, Lenadco Home, Napanee, Region 6 Representative Craig Munro, Maxville Manor, Maxville, Region 7 Representative Wayne Foisy, Au Chateau, Sturgeon Falls, Region 8 Representative Don Holmstrom, Grandview Lodge Community Services, Thunder Bay, Region 9 Representative Dianne Rowan, Toronto, OANHSS Provincial Auxiliary Representative Robert Huard, Simcoe, OARC Representative

Back Row (left to right) Peter Bolland David Hicks Larry Hills Don Holmstrom Rick Williams Cathy Renwick Craig Munro Melis Koomans Reg Paul Front Row (left to right) Brock Hall Brenda Urbanski Gail Carlin Bev Preuss Dianne Rowan Garry Armstrong Absent Wayne Foisy Robert Huard

REGION 1 Larry Hills, Strathmere Lodge, Strathroy
REGION 2 Janice E. Mills, John Noble Home, Brantford
REGION 3 Gail Carlin, Sunnyside Home, Kitchener
REGION 4 Philippa Welch, Simcoe Manor, Beeton
REGION 5 Bernita Borgh, Thompson House, Don Mills
REGION 6 Dianne Dutcher, Providence Manor, Kingston
REGION 7 Frances Lafave, Glen Stor Dun Lodge, Cornwall
REGION 8 Wayne Foisy, Au Chateau, Sturgeon Falls
REGION 9 Don Holmstrom, Grandview Lodge Community Services, Thunder Bay

H ighlights of the Year

Funding

• $19.1 million for community services, including supportive housing in 1998/99
• $21.5 million in funding from Ministry of Health to assist the long term care sector with Year 2000
• Acuity-based increase of 1.4% for both nursing and programming envelopes
• $14.5 million fund for high cost nursing supplies in long term care facilities
• Successfully pressured government to flow funding for accreditation premiums as of date of accreditation (represents $6,000 annually for 100 bed facility)

“Be kind in what you say and do, give help to those in trouble or need, and do what you know is right.”

Advocacy

• Changes made to the RFP process and evaluation criteria for long term care beds
• Secured commitment from government to pilot use of nurse practitioner in long term care facilities
• Implementation of mental health education project – 448 long term care facilities now have an in-house psychogeriatric resource person
• Provided significant input into the development of the government’s report Strategies for Alzheimers Disease and Related Dementias: An Action Plan
• Telephone reconnection fees waived for long term care residents
• Drop in 1999 WSIB rates – 4% for homes for the aged, 13% for supportive housing, 16% for community service agencies – spurred by OANHSS advocacy and member efforts to control costs
• Presentation and submission on housing reform to the government’s Social Housing Committee
• Launched “Call for Action” campaign among members to stop downloading of federal housing stock
• Continued strengthening of strategic alliances with other associations through participation in groups such as Alliance for Community Care (ACC) to secure enhanced funding for long term care

Membership Services

• Celebrated International Year of Older Persons (IYOP) and encouraged member involvement in three contests coordinated jointly with the Ontario Community Support Association (OCSA) – a Photo Contest (sponsored by Lifeline Systems Canada), a Children’s Artwork Project (sponsored by Pizza Pizza), and Words of Wisdom (sponsored by Private Recipes)
• Launched new Building Services and Maintenance Program – professional engineering and building sciences consulting services for members at preferred rates
• Expanded the OANHSS Bulk Buy Program to include volume-discount pricing on beds and mattresses and negotiated an extension to the discount pricing period for tubs and lifts
• Business plan for the OANHSS Resource Development Service (ORDS) approved at the AGM – consultant retained to implement start-up of service designed to advise and assist members with the financing process and accessing funds
• Extremely successful Administrator Certification Program offered for the third year
• Talk Housing conference call workshops introduced to facilitate distance education

OANHSS Provincial Auxiliary Report The OANHSS Provincial Auxiliary continues to be the link between member homes and the Association. As such, we are committed to working as a provincial body to strengthen our position so that we will be prepared to meet the needs of residents in the new millennium. As Auxilians/Volunteers, we will continue to work for the betterment of the residents with-in our homes. On behalf of the OANHSS Provincial Auxiliary, I thank all Volunteers and Auxilians for the tremendous contributions that they have made within homes across Ontario. As we enter into a new decade we will, as a provincial body, continue to Share the Care. Dianne Rowan, President, OANHSS Provincial Auxiliary

Association Committees

1999 Joint OANHSS/OCSA Conference Frances Lafave, Glen Stor Dun Lodge Home For the Aged, Cornwall, Co-Chairperson Trish Baird, Northumberland County Community Care, Campbellford, Co-Chairperson Barbara Gibbs, The Friends, Parry Sound Debra Stivrins, Teck Pioneer Residence, Kirkland Lake Martin Farrugia, Good Shepherd Centre, Hamilton Mary Lake, Fairmount Home for the Aged, Glenburnie Patricia Mueller, The Friends, Parry Sound Robert Pettitt, Saint Luke’s Place - Home For the Aged, Cambridge Sue Hillis, Meals on Wheels London, London Teri Veluz, Providence Centre, Scarborough Valerie Bishop-de Young, Visiting Homemakers Association of Ottawa-Carleton, Ottawa Centralized Bargaining Task Force Doug Hutton, Lambton Meadowview Villa, Petrolia Jean-Francois Harvey, Foyer Richelieu Welland Inc., Welland Luba Funston, The Wexford Home for the Aged, Scarborough Shawn Turner, York Region Newmarket Health Centre, Newmarket

Certification Task Force Doug Rapelje, Welland, Chairperson Bonnie Smith, Grandview Lodge, Thunder Bay David Hicks, The Elliott Group, Guelph Janice Mills, John Noble Home, Brantford Jim Henry, Community Services Development, Stratford Milton Orris, Milton Orris & Associates, Toronto Patty Carnegy, Toronto Homes, Toronto Client Services   Brenda Scheepers, Oddfellow and Rebekah Home for the Aged, Barrie Carolyn Hemminger, Victoria Manor, Lindsay Cheryl Church, Cassellholme, North Bay Cheryl McCulloch, Providence Centre, Scarborough Cindy Jarvela, Dawson Court, Thunder Bay Gail Carlin, Sunnyside Home, Kitchener Maureen Tettman, St. Joseph’s Villa, Dundas Nancy Beggs, Sun Parlor Home For Senior Citizens, Leamington Sue Veitch, Island Lodge Home For the Aged, Ottawa Executive Garry Armstrong, Region of Ottawa-Carleton, Ottawa, Chairperson Bev Preuss, Idlewyld Manor, Hamilton Cathy Renwick, Castleview Wychwood Towers, Toronto David Hicks, The Elliott Group, Guelph Peter Bolland, Loyola Arrupe Centre for Seniors, Toronto Reg Paul, Toronto Homes, Toronto Finance Reg Paul, Toronto Homes, Toronto, Chairperson Barbara Mahaffy, St. Joseph’s Villa, Dundas Dan Delisle, Oddfellow and Rebekah Home for the Aged, Barrie Dave Grootjen, Strathmere Lodge, Strathroy Janice Mills, John Noble Home, Brantford Karen Mascardelli, F.J. Davey Home, Sault Ste. Marie Vince Luca, Villa Colombo Homes for the Aged Inc., Toronto “Do not waste a single day, because every one is a gift.”

Governance Implementation Task Force Carol Shaw, Golden Plough Lodge, Cobourg, Chairperson Anne Chan, Mon Sheong Home For the Aged, Toronto Bev Preuss, Idlewyld Manor, Hamilton Dan Oettinger, Linhaven Home, St. Catharines Don Holmstrom, Grandview Lodge Community Services, Thunder Bay Doug Goodman, Dearness Services for Seniors, London Philippa Welch, Simcoe Manor, Beeton Health and Safety Alex MacGregor, Belmont House, Toronto Dale Avey, Comp Advantage Inc., Tillsonburg Michael Kennedy, Dawson Coun, Thunder Bay Stephanie Dowhan-Soltys, Baycrest Terrace, North York Stephen Smith, Fairhaven Home, Peterborough Tracey Van Beers, Comp Advantage Inc., Tillsonburg IYOP Task Force Doug Goodman, Dearness Services for Seniors, London, Chairperson Amanda Falotico, Providence Centre, Scarborough Betty Filer, Community Care East York, Toronto Letty McNeil, Taylor Place, Don Mills Nancy Hewitt, Campbell Soup, London Paree Katharos, SPRINT, Toronto Susan Moore, Oakville Senior Citizens Residence, Oakville L.T.C./OANHSS Liaison Garry Armstrong, Region of Ottawa-Carleton, Ottawa, Co-Chairperson Bev Preuss, Idlewyld Manor, Hamilton David Hicks, The Elliott Group, Guelph Reg Paul, Toronto Homes, Toronto Member Services John Flick, Grey Gables, Markdale Doug Hutton, Lambton Meadowview Villa, Petrolia John Kauffman, Saint Luke's Place Home for the Aged, Cambridge Phillip Marleau, Glebe Centre, Ottawa Reg Crawford, Belvedere Heights Home for the Aged, Parry Sound Robert Moreton, Gateway Haven, Wiarton Sharon Turner, Trillium Manor, Orillia

Multi-Disciplinary Connie Dickinson, Wellington Terrace, Elora Mary Sullivan, Providence Centre, Scarborough Maureen Tettman, St. Joseph's Villa, Dundas Rosemary DeGrace, Grandview Lodge, Dunnville Sue Veitch, Island Lodge Home for the Aged, Ottawa Nominating Bev Preuss, Chairperson, Idlewyld Manor, Hamilton Carol Shaw, Golden Plough Lodge, Cobourg Doug Goodman, Dearness Services for Seniors, London Garry Armstrong, Region of Ottawa-Carleton, Ottawa ORDS Arthur Winsor, Shepherd Village, Scarborough Bryce Taylor, Grace Carmen Court, Toronto Dan Theodorou, Unionville Home Society, Unionville David Hicks, The Elliott Group, Guelph Doug Shinobu, Momiji Health Care Society, Scarborough Lawrence Grant, St. Patrick's Home, Ottawa Reg Paul, Toronto Homes, Toronto A Thank You to Members Over the past year, the Association has called upon member organizations to nominate individuals to become involved and represent OANHSS in work groups, task forces, committees and other government-driven activities related to long term care. We take this opportunity to sincerely thank both the individuals involved and their organizations for their time and contributions.

Financial Report

STATEMENT OF FINANCIAL POSITION (000 s)
As at June 30, 1999	1999		1998
ASSETS
CURRENT ASSETS
Cash	$	596	$	113
Short-term deposits		1,177		2,828
Accounts receivable and prepaid expenses		169		140
RESERVE FUNDS ON DEPOSIT		569		390
CAPITAL ASSETS (NET)		146		82
	$	2,657	$	3,553
LIABILITIES AND NET ASSETS
CURRENT LIABILITIES
Accounts payable and accruals	$	310	$	274
Deferred revenue		1,727		2,839
NET ASSETS		620		440
	$	2,657	$	3,553
STATEMENT OF OPERATIONS (000 s)
Year ended June 30, 1999	1999		1998
REVENUE
Membership fees	$	968	$	919
Education		1,077		524
Project grants		3,778		1,821
Member services		204		110
Publications and others		55		39
Interest		134		58
		6,216		3,471
EXPENSES
Salaries and benefits		715		674
Consultants and subcontracts		3,922		1,891
Education		961		377
Office and general		221		201
Amortization		79		64
Rent and utilities		80		80
Meeting costs		72		99
		6,050		3,386
EXCESS OF REVENUE OVER EXPENSES		165		85
INTEREST ON RESERVE FUND		14		11
NET ASSETS, BEGINNING OF YEAR		440		344
NET ASSETS, END OF YEAR	$	620	$	440

This financial report is based on the Annual Financial Statements audited by the firm of Partridge Iggulden LLP, Chartered Accountants. The Audited Financial Statements are available at the office of the Ontario Association of Non-Profit Homes and Services for Seniors.

Association Staff

Chief Executive Officer Michael Klejman/Donna Rubin (Acting) Assistant Executive Director Donna Rubin Director of Regional Relations and Professional Services Margaret Ringland Director of Communications Debbie Humphreys Accountant Ganesh Subramaniam Conference Planner Karen Elliott/Georgina De Carlo (Acting) Manager, Administrative and Human Resources Charlene Lunney/Margaret Cheung (Acting) Executive Assistant Rose Pace Administrative Assistants Silvana Careri Esther Kiss Grace Montagnese

Receptionist Mary Flynn Volunteers Theresa Fernandes VITA Community Living Services Consultants Retained by the Association During the Year Andrew Buckstein, Hoffman, Sillery, Buckstein & Chuback (OANHSS Solicitor) Len Domino, Leonard Domino & Associates (Government Relations) Susan MacKenzie and Kathryn Wade, Prime Times Strategies (Public Relations and Media) Ellen Maracle-Benton (Marketing) Wayne Moore, DSM Data Systems Marketing Inc., (Computer) John Ryan, DSM Data Systems Marketing Inc., (Computer) Douglas Shinobu (ORDS) Cathy Ward (Records Management) Special Thanks To the residents and staff of the following member organizations for their co-operation: Simcoe Manor, Beeton IOOF Homes Inc., Barrie Sheridan Villa, Mississauga Castleview Wychwood Towers, Toronto

A Fond Farewell
This year we said a very fond farewell to Michael Klejman who led the Association as Executive Director from 1987 to 1999. Michael’s know ledge of and commitment to the non-profit sector, as well as his true compassion for seniors were a driving force behind the Association’s growth and achievements during this time. We wish Michael the very best in his new endeavours.