Going the Distance: Meeting the Needs of Ontario’s Seniors

  OANHSS Submission to the Standing Committee on Finance and Economic Affairs
January 2003


Introduction

Thank you for once again inviting the Ontario Association of Non-Profit Homes and Services for Seniors (OANHSS), to speak to you about the very real issue of appropriate and adequate care and services for Ontario’s seniors.

OANHSS is a provincial association that has represented not-for-profit providers of long term care, services and housing for seniors for over 80 years. Members, which include municipal and charitable homes for the aged, non-profit nursing homes, seniors’ housing projects and community service agencies, operate over 25,000 long term care beds and close to 5,000 seniors' housing units.

I’m sure most of us in this room know someone who is living the reality of caring for, or finding care for, an aging parent, relative, friend or neighbour. This is no easy task. It is an emotionally difficult and draining experience for everyone involved. There is no shortage of research pointing to the guilt, stress, confusion and anxiety families and their elderly loved ones feel when it comes time to make decisions regarding care.

At the very least, those going through this process should be able to take comfort in knowing that they will get the care they need.

Right now, in Ontario, this is not the case.

But this can be fixed. The purpose of my presentation today is to leave you with our suggestions and recommendations for alleviating the funding crisis in long term care to ensure that seniors in our province receive the care and services that they deserve.

Meeting the Need

Looking specifically at long term care facilities -- homes for the aged and nursing homes -- funding has not kept pace with the changing needs of residents. The average age is now 86, compared to 73 two decades ago. Residents often have multiple chronic illnesses and require special care.  More than half suffer from dementia and other mental health illnesses, and over three-quarters require rehabilitation to maintain their level of functioning. The reality is that, since 1993, the acuity levels in long term care facilities have risen by
almost 20%.

Simply put, residents no longer “walk in the door” of our facilities as they did years ago. They are coming from hospitals, psychiatric facilities and crisis situations in the community. Intravenous treatments, gastric feeding tubes and oxygen are regular parts of the care that is given. Residents suffering from dementia require a high staff ratio to meet their very complex and challenging needs. This is not reflected in the funding facilities receive to the extent that these people deserve, but to their credit, the staff in our homes do a remarkable job in difficult circumstances.

You are not doubt familiar with the Level of Service Study, commissioned by the Ministry of Health and Long-Term Care, which found that Ontario ranked dead last out of 10 jurisdictions in meeting the needs of long term care residents. Conducted in 2001 by PricewaterhouseCoopers, the study concluded that residents in Ontario receive the least amount of nursing and therapy services.

This is very damning evidence of the crisis in our sector.

In his 2002 Annual Report, the Provincial Auditor included the Level of Service Study in his review of long term care. He stated that they had found no evidence to indicate that the Ministry had addressed the results and he outlined recommendations for ensuring that, and I quote, “…the funding provided to long term care facilities is sufficient to provide the level of care required by residents and that the assessed needs of residents are being met.”

A Good First Step

Last summer’s announcement of $100 million in new operating funding for facilities was a much-needed infusion and a good first step in addressing the funding shortfalls that have plagued our sector for years.

We fear, however, that the perception at Queen’s Park is that long term care is now “okay”. Things are not okay – not by a long shot.

Long term care remains underfunded by $430 million a year. What is needed is an $18 per day increase -- from $70 to $88 -- in the government’s share of the per diem for each long term care resident. This is keeping with our long-standing request for a $25 per diem increase - the $100 million investment represents $7.00 of the $25 – a further $18 is still desperately needed.

We recommend that this be spread over two years with an investment of $215 million, or $9.35 per resident, in the upcoming fiscal year and the same in 2004-05.

This funding will make a very real difference in the lives of residents. More dollars will mean trained staff who understand the struggles of someone living with dementia. More dollars will mean that residents who can benefit from therapy can get it. More dollars will mean residents get more than 15 minutes of care a day from a registered nurse. More dollars will mean that staff have the time to give people more than briefest attention.

Let me share with you some startling realities:

And isn’t it a sad day when a member of the Legislature feels it necessary to introduce a motion to ensure residents receive a minimum of at least one bath a week.

But perhaps the most telling example of the need for increased funding, and something we can all relate to, is the food allowance. Facilities are expected to feed residents on a budget of $4.49 a day -- and this amount has increased by only 23 cents or 5.4% since 1993.

Put aside for a moment the fact that for three meals a day plus snacks, this is unconscionable, and consider that for this paltry amount, providers are expected to produce ground, minced and pureed versions of each meal, and numerous special diets such as diabetic, weight loss, weight gain, lactose intolerant, wheat-free, reduced salt and so on. They must also offer a second choice for each meal and each diet. And after all is said and done, the hope is that the meal is enjoyable for the resident, because for many, eating is quite simply the highlight of the day.

I challenge any of us to feed our families on $4.49 a day.

Funding Equity Critical

A financial crisis of another sort has had a slow and insidious impact on homes for the aged.

Funding for long term care facilities is not equitable. A succession of government policy decisions has created funding inequity within the sector. Our analysis has revealed that nursing homes receive on average 10 per cent more government subsidies through supplemental funding initiatives than the typical charitable home for the aged. The estimated additional amount going to nursing homes can be as high as $6.00 per resident day, which represents about $70 million per year.

The provider associations, OANHSS, OLTCA and AMO, have come together and reached agreement on a solution, which we presented to government in December. We are anxiously awaiting a response.

It is critical that the province take immediate steps to rectify this inequity and level the playing field to ensure that residents are funded at the same level of care regardless of which type of facility they live in.

A Healthy, Sustainable Continuum

Long term care facilities are but one part of an entire network of services for seniors in Ontario, all of which are sagging under the weight of an aging population that has increasingly more complex care and service needs.

Substantial investments are needed at all points along the continuum – home care, community services, supportive housing and facility care. The effectiveness of any one of these components is dependent upon the strength of the system as a whole.

We urge the government to make good on its 1998 commitment of $551.8 million for home and community care, which includes important services such as homemaking, respite care, adult day programs, visiting health services, meal programs, supportive housing and others.

Based on a recent calculation there is $257 million that has not yet been allocated. This is money that is desperately needed by a sector that, if properly funded, will go a long way in taking the pressure off more costly components of the health sector.

Conclusion

It has been said by some that long term care is the “Cinderella” of the health sector. We work hard to provide care, but we do not have adequate resources.

This can and should be fixed. In summary, our recommendations are:

1.      An $18 increase in the per diem paid by the province to address the $430 million funding shortfall and bring long term care facilities to more appropriate levels of care and services. We recommend $215 million (or $9.35 per resident) in 2003-04 and a further $215 million in the 2004-05 fiscal year.

2.      Implement recommendations from provider associations to address funding inequities. Funding for long term care facilities needs to be equalized to ensure a level playing field for providers and consumers.

3.      Address the significant underfunding of the community sector by flowing the $257 million remaining in the government’s 1998 commitment of $551.8 million for home and community care - $170 million in 2003-04 and the balance in 2004-05.

Achievement of these recommendations will ensure that the entire network of services for seniors in Ontario remains healthy and sustainable. We urge you to take this message forward when you are advising the Legislature. Thank you.


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OANHSS members include not-for-profit providers of long term care, services and housing for seniors in Ontario.
Members include municipal and charitable long term care homes, non-profit nursing homes,
seniors' housing projects and community service agencies.